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Customer Reviews

Real words from real travellers — authentic verified reviews and client testimonials from our safaris and journeys.

Customer Reviews

Real reviews directly from our travellers on Google Maps & Business Profile.

★★★★★
“If I could give 10 stars, I would! I had the dream safari in Kenya with my 12-year-old son and my husband! Our guide Stanley was incredible, informative and exceptional. The ground team was responsive and helpful and made sure the trip went smoothly. They went above and beyond to help when there was a hiccup at the coast. All in all, a dream trip! I plan to use them again for a future trip to Tanzania!”
Lisa B Google Verified Review
★★★★★
“Silverbird again provided us with an excellent travel experience. I worked closely with George, our travel consultant, to smooth out the difficult circumstances of traveling these days. Everything went as planned and our group was thrilled with everything. I will continue to use Silverbird in the future for our travels to Kenya.”
Gordon L Google Verified Review
★★★★★
“We booked a Safari Tour to Amboseli and Nairobi National Park with my partner. The driver, Mr. Simon, was courteous, patient and very helpful with tourist information. The hotels booked were excellent value for money. Great job Silverbird Travel Plus!”
Beatrice W Google Verified Review
★★★★★
“The whole trip was extremely well organized; we had the most wonderful driver and guide who tried to fulfill all our wishes, so our whole trip was a great experience that we will certainly repeat very soon with the whole family. And I am looking forward to another wonderful holiday with my friends at Silverbird.”
Jamal Hashim Google Verified Review
★★★★★
“We asked many agencies to organize our one-week safari in Kenya, and it is Silverbird that we chose. I can tell you that we asked a lot of them, modified the program several times etc. and they have always been very professional and very friendly!”
Arnaud M Google Verified Review
★★★★★
“The drivers/guides that work for them are knowledgeable and it is enjoyable to spend many hours with them on game drives over many days. We just returned from a 10-day safari in Tanzania that was arranged over the internet with Silverbird. Everything went as planned and exceeded our expectations! Two years ago, we made a short trip to Kenya to the Ark, Lake Nakuru and the Masai Mara, which was fantastic — all planned and arranged by Silverbird. I highly recommend them — you will not be disappointed!”
Google Reviewer Google Verified Review
★★★★★
“Best Tour operator for Kenya and Tanzania. Authentic, meaningful safari experiences. My friends and I have just come back from Maasai Mara to experience the ongoing Great Migration. It was awesome — the Silverbird team helped us design this safari and did a great job.”
Elizabeth Mwelu Google Review
★★★★★
“If I could give 10 stars, I would! I had the dream safari in Kenya with my 12-year-old son and my husband! Our guide Stanley was incredible, informative and exceptional. The ground team was responsive and helpful and made sure the trip went smoothly. They went above and beyond to help when there was a hiccup at the coast. All in all, a dream trip! I plan to use them again for a future trip to Tanzania!”
Lisa B Google Review
★★★★★
“Silverbird again provided us with an excellent travel experience. I worked closely with George, our travel consultant, to smooth out the difficult circumstances of traveling these days. Everything went as planned and our group was thrilled with everything. I will continue to use Silverbird in the future for our travels to Kenya.”
Gordon L Google Review
★★★★★
“George and Caroline put together another fantastic safari, our fourth with Sunbird. George is very accommodating with any special requests, add-ons or changes. No worries from the moment of airport pick up until our departure. Our driver Joseph has been with us for 3 years and is knowledgeable and a great pleasure to be around. Joseph always goes the extra mile for us to make sure our experience is first class. I can’t wait to start planning next year with the help of George.”
Gordon L Google Review
★★★★★
“My experience is: personalized services, reliable, professional guides, very good safaris. Good prices too!”
mbruschi Google Review
★★★★★
“We booked a Safari Tour to Amboseli and Nairobi National Park with my partner. The driver, Mr. Simon, was courteous, patient and very helpful with tourist information. The hotels booked were excellent value for money. Great job Silverbird Travel Plus!”
Beatrice W Google Review
★★★★★
“We booked a day tour from Nairobi, with Serengeti and Mombasa. Kilimanjaro met us in all its glory, the park was abundant with wildlife, and the Diani Beach hotel we enjoyed after the safari was fantastic. The whole trip was extremely well organized, we had the most wonderful driver and guide who tried to fulfill all our wishes, so our whole trip was a great experience that we will certainly repeat very soon with the whole family.”
405maggie Google Review
★★★★★
“The whole trip was extremely well organized; we had the most wonderful driver and guide who tried to fulfill all our wishes, so our whole trip was a great experience that we will certainly repeat very soon with the whole family. And I am looking forward to another wonderful holiday with my friends at Silverbird.”
Jamal Hashim Google Review
★★★★★
“If I could give 10 stars, I would! I had the dream safari in Kenya with my 12-year-old and my husband! Our guide Stanley was incredible, informative and outstanding. The ground team was responsive and helpful and ensured the trip went smoothly. They went above and beyond to help when there was a hiccup at the coast. All in all, a dream trip! I plan to use them again for a future trip to Tanzania!”
Patty6-13 Google Review
★★★★★
“He called the airline support number many times and made sure all three of our bags were delivered to us before we left Kenya. The Land Cruiser we had was almost new (2020 model) and all the lodges we stayed at were clean and comfortable. We are already planning to visit Kenya again to visit more National Parks and will make sure to go with Silverbird again!”
Google Reviewer Google Review
★★★★★
“The drivers/guides that work for them are knowledgeable and it is enjoyable to spend many hours with them on game drives over many days. We just returned from a 10-day safari in Tanzania that was arranged over the internet with Silverbird. Everything went as planned and exceeded our expectations! Two years ago, we made a short trip to Kenya to the Ark, Lake Nakuru and the Masai Mara, which was fantastic — all planned and arranged by Silverbird. I highly recommend them — you will not be disappointed!”
Google Reviewer Google Review
★★★★★
“We asked many agencies to organize our one-week safari in Kenya, and it is Silverbird that we chose. I can tell you that we asked a lot of them, modified the program several times etc. and they have always been very professional and very friendly!”
Arnaud M Google Review
Click Here to Write Us a Google Review

TripAdvisor Reviews

Independent traveler feedback on TripAdvisor for our luxury safaris and overland expeditions.

★★★★★
“We booked a day tour from Nairobi, with Serengeti and Mombasa. Kilimanjaro met us in all its glory, the park was abundant with wildlife, and the Diani Beach hotel we enjoyed after the safari was fantastic. The whole trip was extremely well organized, we had the most wonderful driver and guide who tried to fulfill all our wishes, so our whole trip was a great experience that we will certainly repeat very soon with the whole family.”
405maggie TripAdvisor Traveler Review
★★★★★
“My experience is: personalized services, reliable, professional guides, very good safaris. Good prices too!”
mbruschi TripAdvisor Traveler Review
★★★★★
“George and Caroline put together another fantastic safari, our fourth with Silverbird. George is very accommodating with any special requests, add-ons or changes. No worries from the moment of airport pick up until our departure. Our driver Joseph has been with us for 3 years and is knowledgeable and a great pleasure to be around. Joseph always goes the extra mile for us to make sure our experience is first class.”
Gordon L TripAdvisor Traveler Review
★★★★★
“If I could give 10 stars, I would! Our guide Stanley was incredible, informative and outstanding. The ground team was responsive and helpful and ensured the trip went smoothly. They went above and beyond to help when there was a hiccup at the coast. All in all, a dream trip! I plan to use them again for a future trip to Tanzania!”

Clients Testimonials

Authentic post-safari feedback dossiers submitted by international corporate groups and families.

Tolaram Group (14 Guests)

India
★★★★★

Nairobi, Amboseli, Aberdares, Lake Nakuru & Masai Mara

“The tour and services offered by Silverbird were Excellent. The response to our enquiry was prompt and complete. Safari transport was by a Safari Landcruiser vehicle in excellent condition. Hotel accommodations at Sarova Panafric, Amboseli Sopa, The Ark, Sentrim Elementaita, and Sarova Mara Game Camp were excellent. Our two driver guides, Mr. Simon and Mr. George, were outstanding in terms of knowledge, friendliness and courtesy.”

Verified Tour Dates: 26 Jan 2020 – 01 Feb 2020 · Published with Client Reference Consent

Sosulnikov Artem Family (3 Guests)

Russia
★★★★★

Amboseli National Park, Lake Nakuru & Masai Mara

“The tour and services offered by Silverbird were Excellent. The Safari Landcruiser was in excellent condition. In Amboseli at Sopa Lodge, Lake Nakuru Sopa, and Masai Mara Keekorok Lodge, guest rooms and meals were top notch. Our driver guide Mr. Mwololo was excellent in knowledge, friendliness and courtesy. The entire operation was a very easy and comfortable way of doing a safari.”

Verified Tour Dates: 01 Jan 2020 – 05 Jan 2020 · Published with Client Reference Consent

Max Beauval (3 Guests)

France
★★★★★

Amboseli National Park & Taita Hills Conservancy

“The response to our enquiry was prompt and complete. In Amboseli we stayed at Oltukai Lodge and in Mombasa at Leopard Beach Resort — excellent services. Our driver guide Mr. George Ombwayo was punctual, flexible, and considerate to our needs. Our reservation agent Mr. George Kamaza was very professional and helpful.”

Verified Tour Dates: 16 Dec 2019 – 10 Jan 2020 · Published with Client Reference Consent

Arnaud Moulin

France
★★★★★

Masai Mara, Lake Nakuru, Lake Naivasha & Amboseli

“The tour and services offered by Silverbird were very good. Accommodated at Mara River Camp, Royal Mara Safari Camp, Lake Nakuru Sopa, Lake Naivasha Sopa, and Oltukai Lodge. Our driver guide Mr. George Ombwayo was excellent in knowledge, friendliness, punctuality and courtesy. Our travel agents George and Alphy were very professional and knowledgeable.”

Verified Tour Dates: 24 Aug 2019 – 31 Aug 2019 · Published with Client Reference Consent

Sun Ju Jinzhu

China
★★★★★

Kenya & Tanzania Safari

“Our pre-travel enquiries received very timely, detailed responses. Transportation and accommodation — Nairobi Safari Park Hotel, Amboseli Serena, Naivasha Sopa, Serena Mountain Lodge, Ngorongoro Manor and Lemala Ngorongoro Camp — were all excellent. Our guide Jacob and consultant Caroline were wonderful. We will definitely use Silverbird again and recommend them to other travelers.”

Verified Tour Dates: 24 Mar 2013 – 05 Apr 2013 · Published with Client Reference Consent

Hannah

Singapore
★★★★★

Nairobi, Lake Nakuru & Masai Mara

“I wish to convey my sincere thanks and appreciation to the Silverbird team and to our guide Mwololo for such a wonderful experience on safari. I enjoyed myself very much and the lodges were better than expected. Mwololo was very professional, courteous and knowledgeable — I highly recommend him.”

Verified Tour Dates: 24 Oct 2013 · Published with Client Reference Consent

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